Christmas is just around the corner and retailers around the world are ramping up their efforts to bring the most magical and innovative shopping experience to their community. As an Australian elected member of the Ebeltoft Group, a global alliance of consultancy...
As 2022 comes to an end, the question on every retailer’s lips are: “What do our customers want in 2023?” Never has there been a more important time to understand current and future trends in consumer behaviour. Unlike 2022, 2023 is expected to be an unusual year...
By Peter Sheppard Senior Performance Consultant, Retail Doctor Group Hanging for Christmas to begin? The wait begins. It is that time of the year. For most people Christmas is a time to celebrate family, holidays and many other happy occasions. For retailers...
By Josh Strutt Associate Director – Performance, Retail Doctor Group The Brand Experience In-store Retailers with value-creation mindsets are true challenger brands and provide customers with an experience that takes them way beyond the “seen it all before” feeling...
By Josh Strutt Associate Director – Performance, Retail Doctor Group “Price is what you pay, value is what you get” – Warren Buffet If you think your retail stores exist simply to “sell stuff”, you’re hanging on to a central mission that’s fast becoming old...